Shipping and Payment

  • Free Shipping when buying more than $90 or $100 only in some countries delivery is 15-45 business days by International Registered Airmail in the other country.
  • Express delivery is only available in selected zones and countries depending on the delivery time at that time. Express delivery through courier agencies such as UPS FedEx Aramex etc.
  • PRAAN will ship your orders complimentary within 1 business day after the payment is cleared for orders in stock.
  • PRAAN does not ship orders on weekends or most major holidays.
  • PRAAN does not allow ship to P.O. Boxes,  APO/FPO/DPO, and Freight Forwarders.
  • Shipments can only be tracked and checked once they reach the country of destination. Delivery may be delayed in the expected schedule due to the customs procedures of that country and in some countries with strict inspection such as Australia, Canada, New Zealand, etc.
  • Some countries, Australia, Canada, New Zealand use their own tracking system. Thailand Post’s tracking and inspection system will not be able to track the parcel once it arrives in these countries.
  • Delivery may be delayed due to airline strikes, the Postal delivery system of the country of destination, the emergence of new epidemics, disasters, and inadequate transport flights are issues beyond our control.
  • You will be responsible for your orders for any applicable import taxes, duties, and fees that may be which upon by another country.
  • PRAAN will send e-mail updates regarding the status of your orders in the ordering process.
  • If there is any issue with the delivery that may be delayed or any other issues please contact us first to resolve it for all customers before complaints and claiming PayPal and Stripe.
*** Due to the outbreak of COVID-19, local authorities in each country have established social measures. Therefore, product deliveries may be delayed and take longer than usual. It may take 45-60 business days because of the international postal service, so we are unable to predict the delivery status. We thank you for your patience. ***

**** Trading transactions on the website are subject to USD and EUR in accordance with PayPal and Stripe policies. Local currency exchange rates and time periods apply. This is not the website’s responsibility. We will only accept full refunds in USD and EUR, depending only on the website zone in which you transacted ****